Privacy policy

How Valley Pet Care collects, uses and looks after your information.

Who we are

This website is run by Valley Pet Care, Stocksbridge (“we”, “us”). We are committed to protecting your privacy.

What we collect

We only collect the personal information you choose to give us when you call, message or email us – for example your name, contact details and information about your pet. The suitability checker on our Contact page runs in your browser and does not send or store any information.

How we use it

We use your details only to reply to you and to provide our services. We do not sell or share your information for marketing.

Embedded content & cookies

Some pages include content from YouTube, Facebook and Elfsight (for customer reviews). These services may set their own cookies and collect data in line with their own privacy policies.

How long we keep it

We keep your information only for as long as we need it to provide our services, or as required by law.

Your rights

Under UK data protection law you can ask to see, correct or delete the personal information we hold about you. Contact us using the details in the footer.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

Website design by Head Start Design (based in Sheffield).